03 9706 9767

[email protected]

We’re open
Monday – Friday, 7:30 a.m – 5:00 p.m
Saturday, 9:00 a.m – 4:00 p.m
Sunday, Closed

Come Meet Us

Our Showroom is open from:
Monday – Friday: 7:30am – 5:00pm
Saturday: 9:00am – 4:00pm
Sunday: Closed

Our Warehouse is open from:
Monday – Friday: 7:30am – 4:30pm
Saturday: 9:00am – 3:30pm
Sunday: Closed

Give us a call


Ph: (03) 9706 9767

Our phone operating hours are:
Monday – Friday: 7:30am – 5:00pm
Saturday: 9:00am – 4:00pm
Sunday: Closed

SEND US A MESSAGE

Send us an Email
Please email us at anytime on: 
[email protected]

Use a contact form
Below, we have a free sample request form aswell as a general inquiry. These fields request the information we need to best assist you. 

Visit Our Showroom


Get directions to our showroom:
View our address here


Our Showroom is open from:

Monday – Friday: 7:30am – 5:00pm
Saturday: 9:00am – 4:00pm
Sunday: Closed

Weekly Team Meeting

 

The easiest way for you to contact us

Our aim is to make your paving search as simple as possible. So, how you wish to communicate with us is really up to you.

Within our business hours of Monday – Friday: 7:30am – 5:00pm or Saturday: 9:00am – 4:00pm
you can contact the showroom office on (03) 9706 9767
Alternatively, you can stop into our showroom where you can talk to one of our many friendly staff members. 

If you’re doing some late night research, you could email us, leave a message on voicemail so we can return your call, or fill out one of our our contact forms and we will get back to you as soon as possible (within 24 hours). 

Regardless, we’d love to hear from you. Alternatively, you can view our online showroom, which has our product range, descriptions and videos. Then, if you still have some questions, call our head office and someone will
happily guide you in the right direction. 

SEND US A MESSAGE

We’re here to answer any questions you may have, whether that is about the product, interstate or local delivery, labour costing, our recommended products such as adhesive or stock availability. No question is too big or small.

SEND US AN EMAIL
Make an Inquiry

This form is one of the easiest ways to get any questions you may have answered. Whether that is about the product, interstate or local delivery, labour costing, our recommended products such as adhesive or stock availability. We can send you photos of the current stock, previous laid jobs, organize quotes, and recommend labourers. 

When will you hear from us?
– If your inquiry is made during business hours, it is likely you will hear from us within hours. 
– We endeavor to reply to all emails within a maximum of 24 hours. 

Your Name (Required)

Your Email Address (Required)

Suburb or Post Code

Mobile or Phone Number

Product Details

Your Message

Request a Free Sample

We understand the appeal of a sample, the confidence you find when you can see and feel the stone in your home. We want you to be certain with your choice and love your stone for the years to come, which is why we offer free samples. 

Make sure you: 
– Include the name of the product/s you would like (upto 3)
– Include your postal address.

Your Name (Required)

Your Email Address (Required)

Sample Delivery Address

Phone Number

Up to Three Sample Products

Your Message

CALL US, ANYTIME

Our office is open for phone calls from
Monday-Friday 7:30am – 5:00pm
Saturday 9:00am – 4:00pm
(Melbourne Time)

We have an answering machine that will pick up your call if all of our lines or busy,
or if you’ve missed us for the day. Simply leave a message and we’ll return your call.

OUR FREQUENTLY ASKED QUESTIONS

We’re here to answer any questions you may have, whether that is about the product, interstate or local delivery, labour costing, our recommended products such as adhesive or stock availability. No question is too big or small.

Did we miss something?
Where do you get your Travertine from?

We are direct importers, which means that we deal directly with the quarry where the natural stone is extracted in its’ rawest form and manufactored into a tile, paver or coping tile.

All of our Travertine comes from quarries in Turkey.

Do you stock all of your products?

We hold stock of the great majority of our advertised products (two large full warehouses year-round) so the chances are we stock what you’re look at. It is always best to call us on (03) 9706 9767 or email us at [email protected] and we can let you know straight away.

Our most popular products do sell out from time to time, if you know in advance that you need something at a certain date, you can allocate stock with a 33% deposit and we will store it here for you, without charge.

Can I order online?

Yes and no, you can very simply compete your order from start to finish via email or over the phone. As we like to ensure you’re receiving exactly what you are after and what you need, we are not looking at introducing an automated system on our website.

How do I make payment?

You can make payment in the most suitable option for you. Payment in full is required prior to delivery, a 33% deposit allocates stock for your order.

1. Cash payment in store.
2. Visa or Mastercard over the phone.
3. Direct Deposit (BSB and Account # available on request).
4. Cheque via prior approval.

How long does delivery take?

This is a question with 1000 answers. Depending on where you are located, delivery can take place anywhere between the next day or upto a week and a half.

Usually, to make things run seamlessly, we like to allow atleast 3 days for the warehouse to package your order and then delivery will follow this. If you are in Victoria our crane truck deliveries take place on Monday, Wednesday, Thursday and Friday. A forklift delivery is available Monday-Sunday.

If you are outside of Victoria, the means of delivery varies, but is usually available Monday-Sunday with a crane truck, forklift or tailgate delivery.

What exactly happens after i've made payment?

We know that the process of ordering can vary between companies. We try to make our ordering process as simple as possible. Once you have received your quote and made payment, there is nothing else you need to do.

1. When payment is received a docket with all of the products included on your order will go into the warehouse and join the queue of orders to be packed, soon to be begun.

2. Once your order has been packed by the warehouse, that same docket will return inside with all of the packing details. What happens next varies depending on whether your order is being delivered or collected.

Pick-Ups
If your order is marked as a pick-up, we will contact you to let you know that your order is packed and ready for collection. We will hold this in our warehouse until collection is made.

Melbourne Metro Delivery
If your order is being delivered inside of our delivery radius (approximately 100km radius from Dandenong), we would likely have booked a delivery date at time of payment. If we hadn’t, we will contact you to let you know your order is packed and ready, and find a suitable day to arrange delivery. We usually deliver on Monday, Wednesday, Thursday and Friday.

Outside Melbourne Metro
If your order is being delivered outside of our crane truck delivery zone, we have over 50 delivery companies we have relationships with to delivery nationwide, who can get anywhere.

We will have discussed this prior to stone payment to arrange a quote. When your your order is ready our transport manager will contact the transport company to confirm the final packing details and book your delivery.

The transport company will come to our warehouse and collect your order, and our freight manager will send you across the consignment notice, which has all of the transport details and tracking number on it. The transport company will contact you for payment for delivery and to arrange further delivery details.

Do I receive an invoice & receipt for my order?

Yes, of course.
If you make an order in-store, you will receive a printed copy of your quotation and receipt if payment is made, with the option of an emailed copy in addition.
If you are communicating via email or over the phone, you will receive an emailed copy of your quote, invoice and receipt.